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Privacy Policy

This notice describes how SHOFIELD AI handles account information, prompts, uploads, generations and service usage data.

Last updated: August 10, 2026

Privacy & analytics

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Optional visit measurement is off unless you allow it. You can change your choice at any time.

What is measured?

Shofield counts visits using a random browser ID shared across shofield.ai and platform.shofield.ai. Session counts and fixed page/channel categories are recorded; no page content or URLs. The ID and your choice last up to 180 days.

Internal and test traffic

Exclude this browser when testing or using Shofield internally.

Your privacy choices · Do Not Sell or Share · Access and deletion requests

Read the full Shofield privacy notice, including European and California rights. Contact Legal@shofield.ai.

Information we process

We may process account and contact details, billing and transaction records, prompts, uploaded references, generated outputs, support messages, device data, usage events and security logs.

How information is used

Information is used to provide and secure the platform, run requested generations, manage billing and credits, save history, answer support requests, prevent abuse and improve reliability.

Service providers

Necessary information may be shared with contracted providers for hosting, storage, payments, communications, analytics and AI inference. They process information only for the services they provide, subject to their contracts and applicable law.

Retention and security

Information is retained only as reasonably necessary for the service, legal obligations, dispute resolution and security. We use administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction, objection or portability. You can also withdraw consent where consent is the legal basis. Requests can be sent to the contact below.

Sensitive information

Do not upload highly sensitive personal information, confidential client material, or another person’s biometric, medical or financial data unless you have a lawful basis and the platform explicitly supports that use.

Questions? Open BRAIN support from the navigation.

Content AI Manager